Case Study: Innovate 4 Cities (UN-Habitat) 2024

Location: Hybrid – Le Westin, Montreal, Canada & Online

Dates: 10 – 12 September 2024

The Innovate4Cities Conference 2024 is a global event convening leaders across science, innovation, policy, and practice with a shared goal of accelerating climate action in cities. Delivered as a hybrid conference, the event brought together global city networks, researchers, government representatives, and private sector leaders to collaborate on urban innovation, research, and implementation partnerships.

JT Production Management delivered end-to-end event management for the hybrid conference, managing both the in-person event in Montreal and the virtual conference experience for global attendees.

Event Overview – The Innovate4Cities Conference returned from a fully virtual format in 2021 to a primarily in-person event in Montreal, supported by a comprehensive virtual program. The conference focused on enabling cities to take more ambitious climate action through research, innovation, collaboration, and partnerships across local, regional, and national levels.

The program included keynote presentations, panel discussions, workshops, and networking opportunities, delivered across both in-person and virtual platforms to a global audience.

Key Statistics

• 752 In-person Attendees
• 1,233 Virtual Attendees
• 296 Speakers
• 106 Countries Represented

Our Role/Key Deliverables

• Planning & Project Management: Production Management managed the event from initial planning through to post-event reporting, including:
  • Development of project schedules, operations plans, and run sheets
  • Stakeholder and project team communications
  • Risk management, compliance, and on-site safety oversight
• Program & Technical Design
  • Planned venue layouts, delegate flow, and floorplans
  • Designed styling, décor, and catering concepts
  • Managed integration of event technology and live streaming for hybrid delivery
• Event Booking System Management
  • Registration portal setup and management
  • Managing ticket types and attendee information
  • Registration tracking and reporting
• Speakers & Supplier Management: We coordinated all logistics and technical requirements for:
  • Abstract authors
  • Speakers and presenters
  •  Stakeholders
  • Event suppliers
• Attendee Engagement & Communications
  • Development of communications plan
  • eDM distribution and audience targeting
  • Redesign and maintenance of the conference website
• On-Site Delivery & Post-Event Reporting
  • Managed on-site operations across in-person and virtual conference components
  • Conducted post-event debriefs
  • Delivered event analytics and reporting to guide future conferences

Top Attending Countries

Australia, Cameroon, Canada, Chile, Democratic Republic of Congo, Ghana, India, Kenya, Mali, Nepal, Nigeria, Pakistan, Philippines, South Africa, Uganda, United States

Outcome

The Innovate4Cities Conference 2024 successfully delivered a large-scale hybrid international conference, connecting global city leaders, researchers, and industry professionals both in-person and online. Through detailed planning, hybrid event technology integration, and strong stakeholder coordination, JT. Production Management delivered a seamless global conference experience and supported meaningful collaboration on climate action and urban innovation initiatives.